Conflict Resolution

I use conflict resolution in my day to day work. It become part of my life over the past 2 years, ever since I became an RA. I do use this in my day to day matters, but it has become more of a job thing! I have learned to stay level headed and come down very quickly from a conflict, especially when its coming from huge drunk football players! I look back at how intimidating and weird those situations where and laugh about them now. I have even had great conversations with this guys since the craziness when done. It has been an interesting job and I know it will come in usefull in my life down the road!